Spending money on exterior cleaning shouldn’t leave you with damaged siding, streaks, or results that fade fast. While soft washing may look straightforward, it’s not a job for just anyone with a pressure washer. It takes the right mix of skill, safe cleaning solutions, and proven techniques to keep your home protected and looking its best. So before you hire a company, here are the key questions to ask to make sure your home is in good hands.
1. Are You Licensed and Insured?
Before you hire a soft washing company, one of the first things to check is whether they’re licensed and insured. Licensing shows the company operates legitimately, and insurance protects you if something goes wrong, whether it’s accidental damage to your property or an injury on the job.
A professional company should have no problem showing proof of both. If they can’t or won’t, that’s a clear sign to move on. Look for coverage that includes general liability insurance and workers’ compensation so both your home and the crew are fully protected.
2. What Soft Washing Methods and Solutions Do You Use?
Soft washing should use biodegradable, eco-friendly solutions along with low pressure to safely clean your home. Asking a company about the products and techniques they use will give you a better sense of how they approach the job and how they’ll protect your property.
It’s also helpful to ask how they handle different surfaces. Roofs, siding, and concrete each require their own method, and a knowledgeable company should be able to explain how they adjust for materials like vinyl, stucco, shingles, or painted finishes.
3. How Much Experience Do You Have With Soft Washing?
It’s always a good idea to ask about a company’s experience. Professionals who have been soft washing for years understand how different surfaces and stains should be handled and are better prepared to adjust their process for unique challenges without causing damage.
You can also ask if they specialize in soft washing or if it’s just one of many services they offer. Specialists are more likely to have the training and techniques needed to get the job done safely and effectively. Asking about experience gives you a clear sense of their skills and helps you feel confident you’re choosing the right team for your home.
4. Can You Provide References or Before-and-After Photos?
One of the best ways to evaluate a company’s work is by asking for references or before-and-after photos. Any company confident in their results will gladly share both.
When you review photos, look for homes and materials similar to yours to get a clear sense of what to expect. Do the results look thorough and professional? Can you see a clear difference in the areas cleaned? Quality work should be easy to recognize.
References also give you insight into the customer experience. Ask about professionalism, reliability, and whether the results held up over time. Hearing directly from past customers provides a clearer picture of what you can expect for your own home.
5. Do You Offer a Guarantee or Warranty on Your Work?
Asking about a guarantee or warranty is another way to know if a company stands behind its work. Some offer a satisfaction guarantee on the cleaning results, while others provide coverage against algae or mold regrowth for a certain period.
A company that’s willing to offer this kind of protection shows confidence in its methods and a commitment to customer satisfaction. Be sure to ask what the warranty includes and how long it lasts so you know exactly what’s covered.
If a company isn’t willing to guarantee its work, it’s worth questioning why. Reliable soft washing should leave results that last, and companies that take pride in their service will have no problem standing behind it.
6. How Do You Protect My Landscaping and Surroundings?
It’s important to ask how a company protects the areas around your home during the cleaning process. Protecting plants, windows, and outdoor furniture from overspray and cleaning solutions should be part of the soft washing process.
It’s also worth asking what steps they take to manage runoff. Proper handling keeps solutions from damaging your yard or flowing into storm drains, and it shows the company is committed to caring for both your property and the environment.
7. What's Included in Your Estimate?
When reviewing a quote, ask for a clear breakdown of what the service includes. Some companies may bundle the roof, siding, and driveway together, while others price them separately.
It’s also worth asking about potential extra costs. Most reputable companies provide accurate estimates, but knowing how they handle unexpected issues or additional cleaning needs gives you a clearer picture of the total price. Understanding how the estimate is structured helps you see exactly what you’re paying for and makes it easier to compare companies fairly.
Hire With Confidence
By asking these questions up front, you’ll uncover the details that matter most, spot red flags early, and feel confident that the company you choose is the right one for your home.
At South Florida Soft Wash, we welcome these questions because they show you care about your home and so do we. With licensed, experienced technicians and safe, eco-conscious techniques, we make sure your home is treated properly, so you can feel confident in your choice.
Curious to see the results for yourself? Contact us today to schedule a free estimate.
